Sales Co-ordinator - Stourport-on-Severn, United Kingdom - Slicker Recycling

Slicker Recycling

Verified Company

Stourport-on-Severn, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us

Slicker Recycling is one of the UK's leading hazardous waste management companies and is the UK's largest collector and processor of used waste lubricating oil.

The nature of our business means that the environment IS our business.

We strive to be the safest, most progressive and environmentally sound company in our sector, which supports our vision of innovation.

Our expert teams are able to offer total waste management solutions to an extensive customer base across the whole of the UK and Ireland.

We work in partnership with a wide range of customers from sectors including automation, plant and tool hire, facility management, retail, manufacturing, construction, agriculture, the public sector and much more.

We ensure that waste is stored, managed and disposed of appropriately for our customers in full compliance with the latest regulations.

As a business our strategy is focused on growth and continuous improvement.

Since the launch of Slicker in 2016 we have completed four acquisitions and have remained focused on driving the business from strength to strength.

Having traded well throughout the pandemic we are in a strong position for continued growth.

Our 200 employees operate within a fast paced and busy working environment, we work hard but we also enjoy having fun and being part of a team.

As a business we have big ambitions; it is an exciting time to be part of Slicker.

Job Purpose

We are looking for a Sales Co-ordinator to provide efficient administrative support for the account management team with specific emphasis on proposal and contract preparation, management information, data analysis and day to day correspondence.

Sales Co-ordinator role focuses on:

Processing collection requests and general enquiries from managed commercial and key account customers
Monitor company service delivery to ensure this is consistent with contractual obligations
Provide second line support for any issues which require escalation from customer services
Assist in meeting preparation for account managers to include management information, excel reports and feedback on day to day activities at site level
Appointment booking and diary management for fieldbased AM's
Managing customer information and highlighting exceptions within account profitability
Highlight additional sales opportunities for AM's through customer compliance telephone audits
Proactively seek opportunities for account growth through gap analysis with support from AM's
Execute regular promotional activity and call campaigns as set by the AM's and National After Sales Manager
Compile monthly management information including Platts data and rebate reports to agreed format
Alert relevant staff of any irregularity, lack of compliance, lack of adherence and any related issues whether actual or potential, concerning business activities that could or do have a significant risk implication for the company
Attend occasional customer meetings on or offsite with AM's
Build, develop and maintain productive and professional relationships with site staff through regular communication
Work closely with other departments and divisions to ensure customer satisfaction and problem resolution
Preparing and sending welcome packs and reintroduction pack to new and existing customers
Contacting customers to advise collection dates
Chasing collection dates for customers when requested
Maintaining customer account detail such as contact information, purchase order numbers etc.

Sales Co-ordinator skills & key requirements:

Excellent communication skills across all formats, with the ability to engage and inspire confidence in colleagues and customers
Consistently high levels of customer service and professionalism in all areas
Knowledge and understanding of the requirements of working within a time critical process environment
Extremely organised with the ability to work under pressure to tight deadlines
Strong written and verbal communication skills at all levels
Tenacious with attention to detail
Flexible and adaptable
Commercially savvy with a determination to seek out sales opportunities and close the deal
A proactive and focused approach with the ability to complete work with pace and urgency, ensuring all deadlines are met
To maintain a calm and positive manner, work collaboratively to find solutions to challenges
Well organised to ensure a high level of efficiency and output

Benefits
Company events

Company pension

Cycle to work scheme

Life insurance

Healthcare cash back plan

On-site parking

Referral programme

Sick pay

Hybrid working potential

Hours of work
8.30am - 5.00pm

Monday to Friday

40 hours per week

No weekends

Values

Smart ~ Honest ~ Reliable ~ Together ~ Fun
Smart - keep it simple and keep doing it better

Honest - be straight with each other and give feedback

Reliable - do what we say we will and tell people if we can'