Quality Associate - Southampton, United Kingdom - GARMIN (EUROPE) LIMITED

Description

Quality Associate

Office Based - Southampton

£26,000 - £28,000 p/a plus excellent benefits

About Us

Here at Garmin, we love what we do - fuelling people's passions for fitness monitoring, sports timing, mapping and management, driving and/or sailing while using GPS to navigate the world. Our people truly enjoy bringing our products to the world and everyone one of us feels part of a global success story which has grown tremendously over the past few years.

The Role

Working closely with Quality/Operations/Supply Chain departments to support all Garmin Europe QA activities including acceptance of incoming product, Internal auditing, Change control co-ordination, issue investigation.

Key Duties & Responsibilities

• Perform audits in accordance with requirements set by standards, looking for continuous improvement opportunities
• Support and maintain Garmin's management systems
• Coordinate and maintain product quality and compliance
• Engineering Change Order and Stop Action co-ordination and reporting
• Regular reporting feedback to management
• Assisting with dealer and distributor problem feedback process.
• Assist dealers and distributors with product compliance requests
• Understand requirements of GDPR
• Accept and complete projects and other duties as assigned by manager
• Provide regulatory guidance to others around the business
• Create and share various reports
• Process document management
• Manage ECOs / SLIPs provide feedback as necessary
• Inspect products
• Provide compliance information and documentation
• Confirm, ask any questions about reported issue, provide FQC/PSC ticket number, provide update on open issues
• Provide updates for FQC/PSC reported issues
• Assist in completing Risk Assesments
• Investigate issue & provide correct documentation
• Provide authorisation for stock to be quarantined/released
• Reply to ad hoc questions

Education & Experience

• Ability to communicate information effectively and accurately
• Ability to engage with stakeholders at all levels within the business
• Pro-active team player and used to working in a dynamic and fast growing environment
• Good organizational and time management skills
• Ability to work with minimum supervision
• Strong analytical skills and attention to detail
• Positive attitude
• Competent PC skills e.g., Microsoft office suite – Word, Excel, Outlook

What we can do for you

• Enhanced Pension
• Enhanced Holidays
• Private Medical & Dental
• Life Insurance
• Employee Share Scheme
• Discounted products
• Enhanced Maternity/Paternity