Litigation Co-ordinator - Leeds, United Kingdom - Northern Powergrid

Tom O´Connor

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Tom O´Connor

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Description

R4569 Litigation Co-ordinator

Location:
Leeds


Directorate:
Customer Services


Job Ref No:
R4569

Do you want to help power your career and be part of an evolving energy industry?

An exciting opportunity has arisen for an enthusiastic Litigation Coordinator to join our team.


The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region's needs now and in the future.

Our vision is to be the best energy company in serving our customers, whilst delivering a sustainable energy solution.

We are looking for someone who is passionate about communications and can help share our story as we deliver our plans to invest in our network, support net zero and create a greener energy future.

You will handle a specific case load for recovery of costs incurred as a result of damage caused to Northern Powergrid's assets by third parties, and handle claims for resolution received from other utilities for network damage.

Along with a competitive salary between £23,233 - £25,685 we also offer great benefits such as;

  • 25 days annual leave plus bank holidays
  • Agile working
  • Free car parking on site

Key Responsibilities

  • Managing a case load of damage claims ranging from £100 to £1m+ in a timely manner within the Delegations of Authority
  • Establishing key customer contacts and manage down their debt
  • Handling technical and legal queries and disputes
  • Identifying problematic claims and determining the best course of action
  • Understanding the costing of damage repairs and the associated overheads
  • Supporting the claims admin. team and other litigation coordinators
  • Progressing claims into Litigation for resolution
  • Working closely with our external legal service providers
  • Meeting with third parties or their representatives on occasions to resolve liability and/or quantum issues

Key Competencies

  • Planning & Organising
  • Written & Spoken Communication Skills
  • Team Working
  • Interpreting Information
  • Decision Making
  • Customer Service

Qualifications and Attributes

Essential Qualifications and Experience

  • Minimum 2 A Levels grade C or above OR NVQ Level 3 OR ONC in Business Management
  • Working as part of a team
  • Proven written and spoken skills
  • Customer service

Desirable Qualifications and Experience

  • Previous claims/ insurance/ legal experience

Posted: 14 February

  • Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender reassignment, race, age or disability, in accordance with the Equality Act 2010._

Job Types:
Full-time, Permanent


Salary:
£23,233.00-£25,685.00 per year


Benefits:


  • Company pension
  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
One location

Application deadline: 28/02/2023


Reference ID:
R5469

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