IT Desktop Support Technician - London, United Kingdom - Circle Recruitment

Circle Recruitment

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Desktop Support Technician with strong 1st & 2nd line IT support experience is required by a leading law firm based in Southwest London.

This is a new role due to company growth, with a clear progression path to a 3rd line level role in the future.

Experience required:

Excellent 1st and 2nd line IT support experience in Windows 10 and MS Office 36
Administration of Active Directory & Microsoft Exchange
Basic networking experience patching, knowledge of DNS/DHCP, WAN, etc.
Some experience of VMware Horizon View or other VDI technologies such as Cloud, Hyper-V or Citrix
Good 2nd line IT support experience in Desktop and Laptop PC hardware and software maintenance as well as building/imaging PCs

This is an excellent IT Support role for a leading law firm, that will keep you busy by providing variation in projects and responsibilites due to company expansion.

Duties in the role include:

Providing 1st and 2nd line support to the 600+ user base via the Service Desk, managing the life cycle of support requests through to resolution
Build and manage IT hardware including Laptops, iPhones and Desktops.
Participate in IT projects as and when required, with exposure to some 3rd line support work in the future
Process all ITrelated aspects of Personnel Change including new starters
Maintain the IT asset register & IT Knowledge Base
Deal with 3rd party suppliers when appropriate

My client is looking to pay a starting salary of between £30,000 - £35,000 + hybrid working + benefits, including private healthcare + excellent pension