Scanning and Attaching Clerk - Dersingham, United Kingdom - Primary Care Careers

    Primary Care Careers
    Primary Care Careers Dersingham, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    Vida Healthcare has an opportunity for a scanning and attaching clerk to join our busy practice support team, on a part-time basis for 24 hours per week.

  • The scanning clerk is responsible for scanning all approved/received letters & correspondence regarding any patient into the Electronic Patient Record - SystmOne.
  • Individuals will perform a variety of moderately complex tasks that are highly confidential & defined by established policy and procedure.
  • In order to scan appropriately, the position involves understanding the document types & their need for directing & workflowing to relevant colleagues/GPs.
  • Scanned images must be legible & a true likeness of the original document. They should be filed in a manner that allows them to be identified & retrieved from within the patient record.
  • These duties will be subject to regular appraisal & any amendments will be made in consultation & agreement with the post holder.
  • You must be able to work collaboratively with the general practice team to meet the needs of patients. High quality service delivery, complete confidentiality & patient satisfaction are an absolute priority. We pride ourselves on our impeccable standards of patient care & in order to maintain this, it is essential that we employ reliable team players with strong caring qualities, dedication, excellent attention to detail & commitment to quality of service delivery.

    If you are conscientious, with a strong team-working ethic, then this could be the ideal role for you.

    Main duties of the job

  • Prepare received documents and images to be scanned and attached to the electronic patient record.
  • Determine the document type/scanning protocol to use.
  • Scan documents and then attach to EPR - either filing or workflowing as required.
  • Manage these multiple complex tasks while maintaining quality requirements and time frames.
  • Maintain knowledge of all scanning requirements in order to scan documents correctly.
  • Communicate with supervisor and managers in regards to any issues or concerns identified
  • Perform tasks accurately and in a timely manner.
  • Maintain high level of confidentiality with patient information.
  • Contribute ideas/solutions for process quality improvement.
  • Perform other duties and assist in department projects as assigned.
  • Ensure that paper documents once scanned are stored for the agreed timescales and in the agreed manner
  • Ensure appropriate destruction at the expiry of stored time period.
  • Documents not relating to registered patients must be returned to where they were received from with a note explaining this.
  • About us

    Vida Healthcare is one of Norfolk's largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference.

    Job description

    Job responsibilities

    Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

    Person Specification

    Qualifications

    Essential

  • None
  • Experience

    Essential

  • Educated to GCSE level, with English being one of those GCSE passed, or two years working experience.
  • Previous computer training and experience
  • Ability to work effectively with others.
  • Excellent organizational, time management, communication skills, and attention to detail.
  • Ability to work with highly confidential information.
  • Desirable

  • Previous medical terminology training.
  • Previous experience using SystmOne
  • Entry level knowledge of emails, Microsoft products.
  • Previous experience of working within the NHS.