Account Operations Executive - Basingstoke, United Kingdom - TD SYNNEX

TD SYNNEX

Verified Company

Basingstoke, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At TD Synnex we embrace diversity and promote equal opportunities.

As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.

We value the difference that you bring and offer a culture for you to thrive and succeed.

This is a fantastic opportunity to join an exciting, fast-paced industry in a caring, nurturing and motivational culture that allows for true personal advancement and career progression.

We can offer you:

A valuebased culture all of our employees live by our shared core values which in turn brings everyone together in a collaborative culture with a real sense of community.
We can offer you access to an online learning portal assisting you in progressing and developing your skill set further.
Outstanding benefits package including private healthcare, matched pension, holiday purchase scheme, increased holiday entitlement with service, enhanced Maternity leave and additional 'moments that matter' paid time off
Benchmarked salary and progression paths.

Job Purpose:

Provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers, Account Managers & any relevant internal departments.

Responsibilities:

Ownership of any customer related administration including the use of Portals, customer feeds and back order management
Ensure all orders/ amendments/ reports are actioned within agreed SLA's, providing an exceptional level of service to the customer
Develop strong and professional relationships with Customers, Account Managers & any relevant internal departments
Take responsibility for ensuring any escalations are dealt with in a timely and effective manner
Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPI's

Knowledge Skills and Experience

Strong attention to detail
Process driven & results orientated
Customer focused
Excellent organization skills
Effective time management and prioritizing skills
Numerate
Excellent telephone manner
Excellent communication skills
Excellent customer relations skills
SAP R3 (preferable)
Working knowledge of Word, Excel, Outlook

LI-POST

What's In It For You?
-
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
-
Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
-
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
-
Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
-
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
-
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.

If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.

You may be exactly the person we're looking for