Ticketing Fulfilment Assistant - Ascot, United Kingdom - Ascot Racecourse Ltd

Ascot Racecourse Ltd

Verified Company

Ascot, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ROLE

An important role, working within a team that delivers all ticketing, fine dining and private box hospitality fulfilment and dispatch for all Ascot Racedays and Royal Ascot.

With just under 200k tickets being sold across the Queen Anne Enclosure, Village Enclosure and Windsor Enclosure for Royal Ascot alone, coupled with The King George Weekend at the end of July and the Dubai Duty Free Shergar Cup in August which are two of our biggest racedays outside of Royal Ascot, the bulk of this role is to print, pack and dispatch all of the Royal Ascot and Ascot Raceday tickets.

It is the duty of the ticketing assistant to support the Ticketing & Fulfilment team in the efficient and well run delivery of service to all customers in order to fulfil the administrative and fulfilment requirements for this department.

You will have the ability to work well in a fast paced environment, under pressure and as part of a team.

This is a full time role working Monday to Friday from Monday 20 March 2023 Saturday 24 June 2023.

PRINCIPAL RESPONSIBILITIES

Pack all printed tickets ready for dispatch, ensuring the full order along with any additional upgrades or voucher exchanges have been completed.
Ensure all tickets are accompanied by the relevant enclosure/faciltiy access badges
Ensure all badges and collateral of value are kept recorded and locked away/secured at the end of every shift

OTHER RESPONSIBILITIES

Support the Ticketing and Fulfilment Team as required in the lead up to Royal Ascot
Such other duties as the Company may, at times, reasonably require

SKILLS, EXPERIENCE AND QUALIFICATIONS

Excellent attention to detail
Accuracy at all times
A good understanding of address formats and postcodes, both UK and overseas
An understanding of the events industry and the rhythms in which this functions
Advanced IT skills, e.g. Microsoft Outlook, Word and Excel

COMPETENCIES
Possess core competencies to promote Ascot as a world class racecourse and to ensure that all customers receive the best possible level of service

These include: