Business Support Officer - Slough, United Kingdom - CRA GROUP LIMITED

CRA GROUP LIMITED

Verified Company

Slough, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

3 months contract with a Berkshire based Local Authority._

Job Summary:

The post holder will be responsible for administrative support within the Independent Living Team (ILT) service, which oversees the Disabled Facilities Grant adaptations (DFG) within the borough.
The post holder will be a point of contact for our service users, our internal colleagues, and our external partners.

Manage general enquiries from our service users, colleagues, and external agencies.

The post holder will be required to input data and maintain service monitoring trackers.
Exceptional communication skills are a must for the role, as the post holder will be required to engage with customers and provide advice in accurate spoken English.

Key Duties/Accountabilities:

To provide confidential administrative support to the Independent Living
Disabled Facilities Grant Service.
Monitoring and actioning referrals and queries in the team inbox, dealing with enquiries as first point of contact.
Inputting data on to service monitoring trackers and software systems.
Invoice processing, requisition.

Attend relevant training and development to keep up to date with relevant issues, legislation, and regulations as they may relate to Disabled Facilities Grants.

To undertake any other duties which may be required and are commensurate with this position.

Essential Experience Required:

Minimum two years' experience within a similar role.
An awareness and sensitivity to the needs and wishes of vulnerable people living in the community with special needs.
The ability to converse at ease with customers and provide advice in accurate spoken English.
Excellent verbal, written and IT skills including Microsoft excel.
Knowledge and understanding of inputting/processing data in line with General Data Protection requirements (GDPR)
The closing date for this position is Friday 15/03/2024._