Remortgage Executive - Mansfield, United Kingdom - Fidler & Pepper Ltd

Fidler & Pepper Ltd
Fidler & Pepper Ltd
Verified Company
Mansfield, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About us
We are a local law firm offering a range of Conveyancing and Private Client services.

We have four offices based across Mansfield and combine our friendly, supportive office based community with opportunities for hybrid and remote working.


We believe that being a great place to work goes hand in hand with delivering a great customer service, so we strive to achieve a working environment where our employees are as happy as our clients.


We pride ourselves on having a hardworking group of people, who like to have fun at work, are friendly and supportive of each other and we encourage training, learning and development opportunities for all.

We also offer wellbeing days, and personal development workshops to support every individual to care for their own wellbeing.


Job Purpose and Overview


The main purpose of the Remortgage Executive role is to work independently on a caseload of files, processing all elements of a Remortgage case from case opening to registration of the charge, ensuring that any complexities are dealt with by liaising with our Legal Technical Advisers whilst working with department processes and meeting targets.


Key tasks and Accountabilities

  • Working closely and proactively as a team of 3 with another Remortgage Executive and a Support Assistant on a daytoday basis, to ensure the smooth running of the files, exchanges, and completions
  • Maintaining and building good professional working relationships with clients and external institutions such as lender organisations and mortgage brokers
  • Delivering a reliable, straightforward and proficient service to all clients in connection with remortgage and transfer of equity matters
  • Precise recording of information onto the case management system
  • Prioritising workload to ensure service level expectations are met
  • Preparation of transfers for Transfer of Equity matters
  • Reporting to the client on mortgage offers
  • Dealing with clients, brokers, agents or other work providers in a professional manner at all times
  • Keeping up to date with new legislation and sharing with colleagues where appropriate
  • Providing cover for team absences such as annual leave/sick leave

Person Specification

  • Strong organisational skills
  • Excellent time management skills
  • Strong prioritisation skills
  • Excellent written and verbal communication skills
  • Ability to deal with difficult customers
  • Excellent telephone skills
  • Good attention to detail
  • Team player
  • Able to work on own initiative
  • A willingness to learn

What we offer you

A Flexible working environment

  • We are happy to explore with you a number of flexible working options; including hybrid working. During our settling in period, you will be expected to work in our office for your full working hours
  • All employees are currently able to opt to work one day a week from home (pro rata for part time staff)
  • The flexibility to take annual leave from as little as one hour at a time
  • We also operate a flexitime working system providing flexibility with hours of work
  • Lunchtime closure across the firm with one hour lunchbreak
  • 1⁄2 day leave to celebrate your Birthday

Salary and benefits

  • We offer a competitive salary within a salary scale that allows ongoing progression
  • A starting annual leave entitlement of 31 days (including bank holidays) increasing by a further 2 weeks with service
  • Fulltime hours which are lower than many employers at 35 hours per week over Monday to Friday
  • We operate a noncontractual bonus scheme which you will benefit from after completion of our settling in period
This role will be based at our Queen Street office, located in the centre of Mansfield.

Thank you for the interest you have shown in Fidler & Pepper Lawyers.
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