Customer Service Agent - London, United Kingdom - Novax Recruitment Ltd

Novax Recruitment Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Agent
Islington
£20 per hour
Full Time Contract ( 3 months long)

Novax Recruitment is actively seeking a Customer Service Agent in Islington. This is a contract without a scope for extension working full time hours.

The job:

To process payment in and payments out of organisation; ensure that timescales and performance target are achieved for both
To deal with all customer interactions in a polite, friendly and efficient manner
To maintain records and produce statistics where necessary
Previous experience in a similar role within a local authority is essential
Experience of using IT& telephony systems and administrative procedures in a customer focused organisation
Ability to communicate appropriately and effectively with clarity both orally and in writing
Ability to work unsupervised and on own initiative with accuracy and attention to detail
Ability to set and maintain high personal standards of performance and conduct