Customer Support Administrator - Leeds, United Kingdom - Equals One

    Equals One
    Equals One Leeds, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Customer Support Administrator

    Salary: £25,000 to £30,000 per annum, depending on experience

    Leeds LS10, West Yorkshire

    Permanent: Full Time

    Profile

    Our client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry. They manufacture and fit out hotels with bespoke furniture & soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn & Crowne Plaza.

    The company operates within a dynamic and fast paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills.

    Key Responsibilities:

    • Understanding and interpreting client's drawings and tender documents
    • Work closely with the sales team to obtain information and understand requirements for quotes
    • Using Excel to provide detailed and accurate quotations for clients
    • Liaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.
    • Organising and prioritising daily workloads
    • Negotiating prices with suppliers
    • Assisting the estimator with costing of bespoke furniture
    • Scheduling of furniture for projects
    • Updating internal systems and maintaining an organised and efficient working area for the team
    • Answering the and when needed greeting visitors
    • Provide support to the Project Managers
    • Scheduling of furniture for projects

    Skills & qualifications:

    • A high energy, motivated and dependable individual with excellent communication skills
    • Able to perform calmly under pressure and maintain attention to detail
    • A purchasing background would be an advantage but not essential
    • Knowledge and understanding of manufacturing.
    • Excellent tele manner with a good aptitude to build relationships with suppliers
    • Computer literate – Must be competent in the use of Excel.
    • Able to show initiative and manage own workload
    • Efficient and pro-active
    • Adaptable

    Interested in this Customer Support Administrator role? Please submit your updated CV.

    INDLS