- Welcome customers warmly into the business
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Work with your colleagues to provide efficient and dynamic service
- Deliver an excellent customer experience
- Engage and support the G one process
- Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and safer gambling
- Immaculate operational standards in all areas of food beverage and reception
- Positive attitude
- Experience of working successfully in a hospitality role
- (Preferred) Previous experience working in a multifaceted role
- Fanatical about delivering customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Must be able to work shifts at any time of the day, including weekends and bank holidays.
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
- Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.
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Receptionist - 4-18 Harrington Gardens, South Kensington, - London, United Kingdom - Grosvenor Casinos
Description
Receptionist Harrington Gardens, South Kensington,Company Description
Grosvenor is on an exciting journey of growth. It's a great time to join us.... More than ever, we're investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places.
We aim to excite and entertain all our customers, giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones.
Why just work... when you can work, win & grow with us
Job Description
Grosvenor Casino, London Gloucester Road
As a Receptionist you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.
You will;
Qualifications
Qualifications
Full time position which will include night shifts & weekends
Pay rate of 12.48 per hour + 10% extra per hour after midnight
Applicants must be 18+ & have right to work in the UK
Additional Information
Full time position which will include night shifts & weekends
Pay rate of 12.48 per hour + 10% extra per hour after midnight
Applicants must be 18+
Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
