Administration, Sales and Marketing Assistant - Stoke-on-Trent, United Kingdom - Martin & Co Estate Agents (Stoke-on-Trent)

Martin & Co Estate Agents (Stoke-on-Trent)

Verified Company

Stoke-on-Trent, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview of role:

We are a well-established Estate Agent with offices in Hanley, Stoke-on-Trent and Newcastle-under-Lyme and part of the Property Franchise Group which is one of the largest networks of Estate agents in the UK.

This is an exciting new role and you will be supporting our sales and lettings teams with marketing and admin.

Industry experience is not essential but you will need, great written and verbal communication skills, a focus on delivering excellent customer service and a "can do, make it happen" attitude?

We are looking for an energetic, self-motivated and friendly person with excellent customer service skills to join our small team.

The occasional weekend work may be required.

Key Responsibilities include but not limited to:

Marketing and business generation including social media marketing
Providing administrative support
Following up on sales enquiries
General reception duties as and when required, including post, deliveries, stationary stock
Register applicants and match applicants to properties.
Writing up property brochures
Referencing applicants
Preparation of tenancy documents
Always maximise board presence and promote brand awareness.
Take deposits and record receipt of all monies.
Efficient diary planning.
Correctly record all messages, viewings and appointments.
Activity reports as required.
Demonstrate high standards of professionalism and provide a firstclass level of customer service at all times.

Main Objectives:

To achieve preagreed targets, operating to the standards required by the company.
Demonstrate high standards of professionalism, courtesy and efficiency in dealing with the public.
Maximise opportunities for viewings, lets, market appraisals and instructions.
Seek to increase office market share and generally promote 'brand awareness'.
To operate with the confines of the Housing Act and lettings legislation.
To operate to the standards set by our regulatory bodies.

Essential Skills Required: