Specialist Order Processor - Poole, United Kingdom - Dovetail Recruitment Ltd

Dovetail Recruitment Ltd

Verified Company

Poole, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Specialist Order Processor Job in Poole
Our well-established client in Poole are recruiting a Specialist Order Processor.

You will be responsible for helping promote and maintain the order processing inbox and support the incoming sales inbox, and process the orders received via these channel.

Duties and Responsibilities of the Specialist Order Processor:

Undertake regular office administration routines
Be familiar with the operation of relevant software and channels for processing orders for customers
Management of the order processing inbox
Enter data and process orders through Company ERP, both manually and using excel imports
Record all activity on the Company's CRM, Smartsheet and the customer's own systems
Record all order processing and sales order queries on Company CRM
It is also important that the inbox is used clearly so that other team members can work on your behalf during time away from the office
Safely use the office shredder and responsibly shred documents and dispose of the waste in a timely manner whilst observing safety instructions at all times
Scanning of Pick notes and Delivery notes

Skills and Experience:

A high level of keyboard skills
Conveys accurate information effectively, using appropriate methods to reflect the needs of the audience and ensure understanding
Builds and maintains good relationships with customers and colleagues by adopting the most appropriate approach to deal with people and situations
Efficient in one's use of time and works in a wellstructured way
Takes responsibility for personal improvement, learning from experience and new situations.
Responds positively to changing a business circumstances readily adapts behaviour to maintain effective performance
Accurate, pays attention to detail and ensures tasks are completed on time

Salary and Benefits: