Information Support Assistant - Salford, United Kingdom - Unitemps

Unitemps
Unitemps
Verified Company
Salford, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Unitemps are looking for an Information Support Assistant to work on campus at Salford University Library.


You will work collaboratively across Library spaces to ensure the maintenance and innovation of a high-quality library environment that meets the learning needs of our customers.


They ensure that customers have easy access to library resources and facilities and offer timely, accurate, and accessible answers to enquiries from library customers via a variety of contact channels.

They also support and troubleshoot equipment provided within library spaces including printing, laptop lockers, and circulation machines.

They work flexibly in teams covering expansive service hours including evening and weekends, with a clear focus on customer service and continuous service improvement.

Customer service and strong IT skills are a requirement of this position.

Reason:
Covering a staff member on secondment until 12th April 2024


Salary:
£12.55 per hour


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Salford: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (required)

Experience:


  • Customer service: 1 year (required)
  • IT: 1 year (required)

Language:


  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Application deadline: 24/11/2023


Reference ID:
information support assistant

Expected start date: 01/12/2023
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