Facilities Manager - Camden, United Kingdom - OCS Group UK Ltd

OCS Group UK Ltd

Verified Company

Camden, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

We have a vacancy for a Facilities Manager to join our Healthcare & Education sector based at the Central & North West London Foundation Trust (CNWL)

You'll lead a team of employees providing a fully integrated service to the contract, and will be responsible for the delivery of cleaning, patient catering, FOH security, washroom services, pest control and window cleaning across the London sites.

You'll monitor and report on the quality and financial performance of the services in the scope of the contract, to include innovations in service delivery and aim to continuously improve the service delivery to the client & OCS.

Business development, retention and championing new and up to date initiatives are keys to success in this role so you'll need to have a demonstrable track record of excellent client relationship management and customer-facing/partnering skills

Responsibilities will include:

To effectively manage all aspects of the soft FM services at the CNWL sites
Managing subcontractor activity, issuing schedules of work to the Trust and monitoring work
To ensure compliance with the contract KPIs and minimise failures and/or financial deductions
To continuously develop and improve quality and hygiene standards, maintaining compliance with OCS and CNWL policies
Alongside the Operations Manager, to monitor and report on monthly performance, identifying and analysing trends and supporting the Operations Manager in driving through change where needed
To keep up to date with changes in legislation and implement changes in accordance with Company guidance. Ensure all due diligence is implemented and updated in line with company policy and procedure.
To maintain a schedule of variations and agree costs with CNWL.
To actively resolve issues as identified in audits and customer feedback, so that customer satisfaction throughout the contract scope is maintained at the highest level.
To ensure that products, equipment and materials are properly stored, used, maintained, controlled and purchased in accordance with OCS procedures.
To recruit, train, develop and motivate staff and create an internal succession plan

Qualifications and Experience required:

Experience of managing soft services within a healthcare environment
Financial control and management
Customer relations experience
IT Literate, MS Office/competent in the use of Excel, Power point.
Proven experience in a healthcare Catering, Cleaning and Security environment
Ability to translate formal documentation into working specifications
Experience of full budgetary control to include complex fixed price or nil subsidy contracts.
Full UK driving licence

What will you get in return?

An enhanced pension scheme (above auto enrolment rates) to save for the future
Life Assurance to protect your family should the worst happen
25 days holiday, plus 8 bank holidays on top
Option to purchase additional annual leave
Private Medical Insurance to protect you
Access to 100s of high street discounts

Financial Wellbeing support

Access to low interest loans
Recognition scheme 'OCS Stars' monetary rewards given to top performers
Training and Development

- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme

Long Service Awards
Cycle to work scheme

- discounted bicycles

Access to our Employee Assistance Programme
247 Health & Wellbeing Support

Why join OCS Group UK Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.
OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continuesto be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership.

If you wantto develop you career, OCS is a great choice.
OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.

We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues stayingwith OCS.

Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.