Fragrance Consultants - London, United Kingdom - JBC
Description
We are recruiting for Fragrance Consultants to join Sephora, a globally established retailer that specialises in selling iconic beauty, skincare, hair and fragrance productsin their brand new London flagship store**You will be a key team member who creates strong connections, inspires and helps customers become the best version of themselves through discovering the amazing beauty selection.
Responsibilities:
- Create a memorable customer experience, by providing a welcoming environment, listening to and embracing each customers unique needs.
- Unleash your creativity, passion, and knowledge of our iconic brands during every interaction.
- Effectively perform demonstrations and match the correct fragrance to the customer's needs
- Suggest and sell products and services to our clients in all areas of the store.
- Help customers discover the benefits of loyalty programs, promotions and special events.
- Ensure the store is kept tidy, and fully stocked at all times.
- Drive results by contributing to the store's sales targets and overall goals
Who are you?
- A passion for client service and you love working with people
- Knowledge about what's new and trending in fragrance
- Proven experience of building strong customer and team relationships
- Resilient and the adaptable to given situations and aware of changing store priorities as they arise
- Prior experience working in retail sales or services industries
- Strong communication skills, ability to multitask, and comfortability with computer/store systems
- Consistent and reliable attendance
- Flexible availability to work during "peak" retail hours including weekends
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