Chase Administrator - Chorley, United Kingdom - Speed Medical
Description
Our expert chase department works in partnership with our panel of experts to help manage service and resolve cases that have fallen outside the companies expected service level requirements.
The role of the Administrator will involve:
- To chase cases that have fallen outside of the expected service level requirements
- To work with individual experts to improve performance and set guidelines in terms of future expectations
- To identify and highlight experts who continue to under perform to the Chase Team Leader and assist them in reaching a resolution
- Responsible for maintaining your own workload and monitoring KPI's
Personal Specification:
- Excellent relationship building and communication skills written and verbal
- Highly motivated, organised and proactive
- Precise with a high level of attention to detail
- A keenness to learn and develop and pick up new skills
- Ability to multitask and prioritise
- An enthusiastic team player
- Confident in being able to provide a support system to our experts
This is an excellent opportunity for an individual to gain further experience and perspective in a different area of the business.
The person should be a people person who enjoys building relationships, someone with a can do attitude, someone who isn't afraid of a challenge and who is able to provide an excellent support system to their own panel of medical experts and providers.
Additional Benefits:
- Company Stakeholder Pension
- 20 days annual leave plus bank holidays
- Work from home opportunities
Salary:
£20,500.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
Chase Administrator
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