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Chase Administrator - Chorley, United Kingdom - Speed Medical

Speed Medical

Verified Company

Chorley, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our expert chase department works in partnership with our panel of experts to help manage service and resolve cases that have fallen outside the companies expected service level requirements.

The role of the Administrator will involve:

To chase cases that have fallen outside of the expected service level requirements
To work with individual experts to improve performance and set guidelines in terms of future expectations
To identify and highlight experts who continue to under perform to the Chase Team Leader and assist them in reaching a resolution
Responsible for maintaining your own workload and monitoring KPI's

This is by no means a complete list and is only indicative of the duties of this role.

Personal Specification:

Excellent relationship building and communication skills written and verbal
Highly motivated, organised and proactive
Precise with a high level of attention to detail
A keenness to learn and develop and pick up new skills
Ability to multitask and prioritise
An enthusiastic team player
Confident in being able to provide a support system to our experts

This is an excellent opportunity for an individual to gain further experience and perspective in a different area of the business.

The person should be a people person who enjoys building relationships, someone with a can do attitude, someone who isn't afraid of a challenge and who is able to provide an excellent support system to their own panel of medical experts and providers.

Additional Benefits: