Account Manager - London, United Kingdom - TheSqua Serviced Apartments

Description

Account Manager

Here at , we have a great opportunity for an Account Manager to join our expanding team

in our office based in Hammersmith

Our mission at is to be the world's most loved digital corporate housing and luxury

accommodation company. We do this by providing the largest choice of alternate accommodations,

beautifully furnished boutique style apartments in every major city on the planet. We have also

recently launched TheSquare.AI, our new cloud-based booking platform designed to allow corporate

clients to set up their global travel programme their own way.

The Role

As an Account Manager you will be looking after, developing, and strengthening our Corporate

Accounts for market leading companies. Ideally, you will come from a hospitality background either

from Hotels, Tourism-related businesses or Serviced Apartments. You must have experience

managing mid to large accounts and developing lasting client relationships and expanding these

accounts into new regions. If you would like to play a key part in the extended growth of this

innovative company, this position is for you. The Account Manager role will be for a more senior

person. The role offers great opportunities to grow within the business.

Key Responsibilities:

● Delivering a high level of customer service to our corporate clients.

● Helping to grow existing accounts into new markets, as we expand our products (cities, types

of accommodations) and our suite of technology offering.

● Re-establishing non-performing accounts by developing new contacts and researching new

divisions.

● This position will involve a split of 30% new business and 70%account management.

● Manage a book of existing clients, some that are long-standing relationships and others that

are recently onboarded accounts.

● Scheduling demos for our latest technology product offerings to existing clients.

● Making reservations and ensuring that your clients have the perfect experience.

● Negotiating rates and doing periodic account reviews to increase yield.

● Organising apartment viewings and fam trips.

● Communicate effectively with other departments and highlight any problems that arise

working to find solutions.

Desired Skills:

● Hospitality background in either Hotels, Tourism or Serviced Apartments.

● Great relationship builder, with presence, self-confidence.

● Excellent English language communication skills.

● Excellent technical selling skills, process driven account management experience or

training.

● Knowledge of using Salesforce or a leading CRM will be preferred.

● Can do attitude is vital.

● Keen to develop both research and Business Development skills.

● Preferred 2+ year's experience in Account Management and key accounts,involved in

selling to HR, Mobility, Travel or Procurement in mid to large international corporates.

What do we offer?

● Competitive salary plus commission and incentives package.

● Substantial new benefits package to include additional holidays and team events.

● Annual leave plus public holidays.

● On-going Learning and Development programme.

● Monthly employee recognition leading to annual recognition awards.

● Recommend a friend bonus scheme.

● Regular Senior Manager catch-ups.

If you would like to be a part of The family and build a long-term career with a dynamic,

growing, and reputable organisation, then please apply by submitting your CV and Cover Letter.

• Hospitality

Full-time