Service Advisor - London, United Kingdom - MBA Group

MBA Group

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Client, a leading car manufacturer are currently looking for an experienced
Service Advisor to join their business based out of their
Toyota Sidcup Dealership.

As a
Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer.

You will also be responsible for keeping customers informed and making sure work is completed on time.

About the role of
Service Advisor

Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance
Go over repair options & costs with customers making sure they understand what is required and why
Meeting or exceeding targets based on sales and customer satisfaction
Upselling additional work or service plans
Delivering excellent service at all times making their experience enjoyable and memorable

To be a
Service Advisor

Be an experienced Service Advisor independent or main dealer (preferred)
Automotive experience using Kerridge & CDK (essential)
Have excellent customer service ability and the desire to sell
Thrive under pressure
Work well in fast paced busy environments

About the company

Excellent basic salary and uncapped bonus scheme
Employee focused business
Ability to progress through internal promotion
Excellent benefits package, including pension, healthcare, and car leasing schemes
Manufacturer based training

Job Types:
Full-time, Permanent

Salary:
£28,000.00-£42,500.00 per year

Supplemental pay types: