CRM Manager - Norwich, United Kingdom - R13 Recruitment Ltd

Description

Job Description

R13 Recruitment are excited to be supporting a reputable retailer in their search for a CRM Assistant to join the team. You will be working closely with the team on digital campaigns, with a specific focus on customer communication strategies and email marketing.

This is a full time, permanent position working 9am - 5.30pm, Monday to Friday, and is offering up to £30,000 depending on experience.

The company

Offering a broad range of high-quality products, this reputable retailer has over 20 stores across the UK and an established online presence. They pride themselves in creating a positive and engaging working environment for their employees, appreciate the importance of a work life balance and encourage employees to take an active role in shaping the direction of the business.

The day to day

• Overseeing CRM strategy and email marketing.
• Analysing and improving email journeys through the customer lifecycle.
• Devising strategies to improve pre-transaction communication.
• Monitoring & evaluating emails campaign performance, seeking opportunities for improvement.
• Creating on-site & off-site strategies for new audience subscriber growth.
• Adding personalisation techniques to create tailored email content that appeals to customer preferences.

You will have/be

• Education at a degree level, ideally in Marketing or a related field.
• Confident use of CRM tools, including Mailchimp and WordPress, and use of graphic design platforms.
• Experience managing email marketing and digital campaigns.
• Exceptional time management and attention to detail.
• Strong communication skills, and ability to work well in a team.