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    Office Coordinator Permanent contract - Hebburn, Tyne and Wear, United Kingdom - Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

    Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
    Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Hebburn, Tyne and Wear, United Kingdom

    3 weeks ago

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    Description
    Main area Administration, Inpatients Grade Band 3 Contract Permanent Hours Full time hours per week (Monday to Friday) Job ref 263-ICG24-011-MG
    Employer Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Employer type NHS Site Rose Lodge Town Hebburn Salary £22,816 - £24,336 per annum Salary period Yearly Closing 16/05/2024 23:59
    Administration Officer

    We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

    We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, 'I've seen somewhere I can fit in and be myself.' We're on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

    We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there's lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme.

    All this in a vibrant workplace supported by the following staff networks.
    Cultural diversity staff network
    Disabled staff network
    LGBT+ staff network
    Mind, Health and Wellbeing Community
    We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives.

    Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

    CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Would you like to be part of a team that works well together, always there to help each other?

    Applications are invited from suitably qualified and experienced candidates for an Administrative Officer to work on Rose Lodge, Learning Disability Specialist Assessment and Treatment Unit, Hebburn, South Tyneside.

    Rose Lodge is a 10-bedded learning disability specialist assessment and treatment inpatient unit for men and women aged 18 and over with a learning disability and mental health problems or severely challenging behaviour, who would benefit from admission to specialist learning disability facility as opposed to a 'mainstream mental health hospital'.

    Inpatients is a very busy service, and the role is to support the multi-disciplinary clinical team to ensure that our service users receive high quality care from admission, during treatment and up to their discharge from the wards.

    have experience of working with Microsoft packages and electronic record systems
    have advanced typing skills.
    a good working knowledge of office procedures
    These posts are full-time post Monday to Friday. 5 hours per week and are office based.

    The post holder must have experience of general office duties such as ordering, petty cash, filing and scanning, and carry out duties assigned to them to ensure a comprehensive, high quality administration service.

    The post holder must be confident dealing with service users face to face as well as telephone contact with internal and external sources.

    Working with members of the administration team, who are not based on the same ward, you will be expected to provide cover during periods of absence.

    The ideal candidate should demonstrate the ability to deal with exposure to highly distressing or emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.

    Please give us a ring if you would like to visit us at Rose Lodge or have a chat with us about the roles.

    Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
    Audio Typing qualification or demonstrable equivalent experience
    General level of education to O-Level/ GCSE or equivalent, including English and Maths
    NVQ Level 3 Level 3 in Customer Care (or equivalent)
    Knowledge of NHS Policies and Procedures
    Working knowledge of Microsoft applications, including e-mail communication
    Good working knowledge of office procedures
    Previous secretarial/clerical experience
    Experience of working with medical records filing systems
    Good organisational and planning skills
    Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence

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