Manager development management - Portsmouth, Hampshire, United Kingdom - National Museum of the Royal Navy

    National Museum of the Royal Navy
    National Museum of the Royal Navy Portsmouth, Hampshire, United Kingdom

    1 month ago

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    Description

    Full time Hours: 37.Our mission is to link Navy to Nation, inspiring learning, enjoyment and engagement with the story of the Royal Navy, and its impact in shaping the modern world.

    Portsmouth Historic Dockyard (PHD) is the home of to some of the world's most famous ships, including HMS Victory and the Mary Rose.

    We welcome nearly 1 million visitors each year, who come to soak up our awe-inspiring story of naval and maritime history.

    We are looking for a Visitor Experience Manager to join our team and help ensure a day out to PHD is extraordinary and memorable.

    You will act as a positive role model for the operations team supporting them to achieve commercial targets relating to souvenir guidebooks, gift aid conversion, upselling tickets, and retail offer.

    You will be responsible for the security of our sites and attractions, our buildings and collections and the safety of our staff and visitors, making sure the site is safe throughout the day and implementing risk assessments; Commercial awareness and how to drive income through a high-quality customer experience.

    Working in a supervisory or management role
    Working in a customer focused environment including responsibility for commercial activity
    The opportunity to be part of a friendly and diverse workplace within a unique heritage environment.
    ~ Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit).
    ~25 days annual leave (plus bank holidays), increasing to 30 days after 5 years' service.
    ~ Employee Assistance Programme.
    ~ Discounts at our shops and cafes.
    ~ Free and discounted tickets for family and friends.

    Please note we cannot currently sponsor work visas for this role.
    Applicants are asked to apply no later than midnight, Sunday 12 May 2024.

    If you require reasonable adjustments to be made to the application process because of a disability, please contact the HR team on for support.

    Occupational pension, Sick pay, Annual leave, Flexible working, Family friendly policies, Staff discounts, EAP


    Job Type:
    Permanent

    National Museum of the Royal Navy, Portsmouth
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