Quality Control Team Leader - Chandler's Ford, United Kingdom - VES Andover Ltd

Tom O´Connor

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Description

Purpose of role
To successfully maintain the manufacturing schedules and improve efficiencies. To contribute towards the manufacturing strategy of "On time in full, at Best Quality, Lowest Total Cost, Shortest Lead Time and High Morale; through optimizing production flow by eliminating any waste


Roles and responsibilities

  • Managing return requests within the inspection team ensuring reports are completed detailing any errors with the returns or if they can be returned to stock for resale.
  • Managing change note requests within the inspection team ensuring all changes that influence the quality control of all products are managed effectively.
  • Ensuring all products meet our Quality standards and strive to achieve first time pass rate. To help achieve this, this will include point inspections within manufacturing builds.
  • Support production operatives with any quality concerns they might have or with technical advice throughout the manufacturing process.
  • Ensure all product labeling, QC packs, QCS documents and AHU plaques are completed on time and are consistent across all product ranges.
  • Manage DOR's effectively to record and report on errors and quality concerns and any repeat issues that can be communicated back into production to prevent repeat errors.
  • Manage the inspection work centre to ensure PRA statuses are kept up to date, including pool status, traffic light system and ensuring hours of work are posted daily.
  • To observe all signs, instructions and procedures relevant to Health & Safety.
  • Attend daily dispatch meetings and communicate effectively with all departments ensuring all data is correct and accurate.
  • Use the inspection work centre to manage the inspection teams' daily activities ensuring each member of staff is clear on expectations for the day and targets to achieve.

Other;

  • Support with personal ongoing training and development.
  • Maintain the companies Health and Safety policies.
  • All other reasonable requests made by your line manager.
  • To be flexible with overtime where needed to support the department.

Key Performance Indicators:


  • Focus of the manufacturing strategy is On Time in Full (OTIF)
  • Production order on time completion >90%
  • Reduction in damages and failed inspection

Managed by;

Effective work centre management, measured by;

  • Working in line with the Capacity Reservations and ensuring all hours are posted correctly and on time.
  • AX status reflecting physical manufacturing progress using the traffic light system.
  • Managing manufacturing delivery / quality concerns through a traffic light system and ensuring there are SMART actions for each resolution.
  • Meeting first time plans.
  • Regular communication with Manufacturing and Warehouses Team Leader to ensure work flow is on track and prioritizing deliveries were needed.
  • Attend daily dispatch meeting equipped with the information required for all departments involved with plans to achieve deadlines for that day.

On time PRA delivery date, measured by;

  • Work centre PowerBI report, delivery >90% on time.
  • Work centre reservations cleared daily.

Meeting quality standards, measured by;

  • Work with the manufacturing manager and manufacturing team Leader to acknowledge repeat issues / concerns / areas of focus for improvement.
  • Ensure all goods meet quality standards.
  • Reducing in customer complaints.
Any other duties deemed appropriate by the manufacturing manager


Job Types:
Full-time, Permanent


Salary:
£21,100.00-£27,430.00 per year


Benefits:


  • Company pension
  • Cycle to work scheme
  • Free parking
  • Life insurance
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

Ability to commute/relocate:

  • Chandler's Ford: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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