Accounts Manager - Perth, United Kingdom - Pertemps Scotland

Pertemps Scotland

Verified Company

Perth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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**Account Manager
£ £30000 DOE
Perth

Hybrid/Remote**We have an exciting opportunity for 2 experienced Account Managers to join our client that is a growing sustainability company.

Overseeing a growing portfolio of assigned customers and ensuring outstanding customer service and satisfaction.

Main Responsibilities:

Operating as the lead point of contact for any and all matters specific to your contracts/accounts
Overseeing customer account management, including negotiation/organising electricity, gas and water supply contracts on the behalf of new and current customers.
Building and maintaining strong, everlasting customer relationships based on trust and respect.
Helping identify the needs of customers
Help develop new business from existing customers and actively seek new sales opportunities
Carbon audit and compliance reporting
Identifying opportunities to help reduce energy and water consumption
Maintaining updated knowledge of company and industry services
Resolving queries/complaints and proactively seeking to improve working processes.
Identifying where the company can improve customers telecoms infrastructure.

Requirements:

Excellent communication skills both written and oral
Confident when presenting information to clients and colleagues
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Ability to use business software including Microsoft office
Word and Excel
Ability to prioritise our workload and remain calm under pressure
A strong work ethic
Ability to work alone and as a productive member of the team
To build rapport and collaborate with others within the company and externally