Bellman - London, United Kingdom - Bulgari Hotel London

Description

Reporting to the Head Concierge, you will be ensuring that all procedures are performed to the hotel's standards. You will transport guest luggage to/from guestrooms. You will have knowledge of all hotel services, hours of operation, guestroom features and amenities. You will be responsible for attending to immediate needs of each guest upon arrival and follow up throughout their stay. You will be a key person to provide warm welcome and fond farewell.

The ideal candidate will have an operational knowledge and valid driver license and good driving record. You are likely to have relevant NVQ or professional qualifications although your technical skills and flexibility will be what sets you apart.

To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an impeccably presented individual who possesses excellent customer service skills with your ability to engage with our guests being one of your greatest assets.

We encourage a diverse workforce however you will be required to have a good level of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.

While we review every application, there may be times when we are not able to respond to each person individually. If you have not heard from us within two weeks, your application has been un-successful on this occasion. However, we encourage you to continue to review our website for future opportunities.