Service Support Administrator - Epsom, United Kingdom - Sartorius

Sartorius
Sartorius
Verified Company
Epsom, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
This an outstanding opportunity for an Administrator to join our Service Support team in Epsom.

You will manage all aspects of the contract's administration, working collaboratively with our customers and internal teams and ensure that all tasks are managed accurately and in a timely manner.

This team plays a vital function in supporting service engineers, implementing processes, and coordinating with cross functions.


This role will be based at our Epsom site with the potential of working from home one day per week.


What you will accomplish together with us

  • Supporting the team with the contract's administration needs including, renewals, deletions, amendments etc.
  • Working with customers and internal departments to ensure client orders and invoices are processed correctly and ontime.
  • Maintaining good communication with Service Support team, querying issues | concerns, and working together as a team to provide the best service.
  • Updating and checking SAP regularly, ensuring information is accurate.
  • Running regular reports to check information is correct and find any discrepancies that could lead to delays further down the line.

What will convince us

  • Strong experience in a support administration position.
  • Experience within a related industry is desirable.
  • Highly organised, able to take ownership of varied processes at once.
  • Great communication and teamworking skills.
  • An inquisitive mind with an eye for detail.
  • Previous experience in SAP is desirable.
  • Able to build relationships with people internally and externally.
  • Strong identification with our core values: sustainability, openness, enjoyment.

Company
Sartorius as a listed company wants to simplify progress in the life sciences and biopharmaceutical industry.

This enables scientific findings to be translated into new drugs and therapies faster and more efficiently, and gives more people access to better medicine.

Nearly 16,000 employees at more than 60 production and sales sites worldwide are working towards this vision.

Would you also like to contribute to our vision? Grow with us and benefit from the advantages of a global player.


Life Science & World Health:
Social added value through passion for shaping the future of tomorrow


Open corporate culture:
Characterised by diversity, team spirit and progress


People development opportunities:
Training, coaching and leadership programs on a global level


Intelligent working environment:
Working in smart buildings with the latest technology and equipment


Become Part of the Solution:

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

  • Andreas Norén, Head of Product Development Software Infrastructure & OperationsWe are part of the solution in helping to develop novel cancer therapies, or maybe someday to find a cure to dementia. This is an incredible feeling.
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