- Monitor and update flight watch systems, maintaining real-time aircraft positions by coordinating with handling agents, flight crew, and ground operations teams.
- Track global weather conditions and interpret METAR and TAF data to advise on significant weather impacts on flight operations.
- Utilise Eurocontrol's Network Operations Portal to predict and plan for aircraft delays or disruptions.
- Coordinate with flight dispatch regarding aircraft routes and ensure critical equipment lists are communicated.
- Consider cost analysis, operational expenses, and regulatory requirements when making operational decisions.
- Evaluate airport requirements and manage airport slot portfolio based on company and IATA guidelines.
- Understand specific operational considerations for each airline and incorporate into decision-making processes.
- Communicate effectively with stakeholders and service providers via phone, chat systems, and ACARS.
- Administer operational tasks and ensure timely completion of key responsibilities.
- Collaborate with Operations Duty Manager to resolve operational issues and maintain On-Time Performance (OTP).
- Facilitate communication of program-related information with internal and external stakeholders.
- Stay updated on Emergency Response Procedures for all TUI airlines.
- Experience within an airline operational or ground handling environment preferable but not essential.
- Ability to stay calm and patient during high-pressure situations.
- Maintaining a professional and respectful manner, with an excellent telephone etiquette
- Good level of computer literacy when dealing with multiple systems
- A passion and enthusiasm for all things aviation
- Able to quickly assimilate information, determine priorities and make decisions based on sound judgement.
- Excellent team player able to work in a tight-knit and diverse operational environment in line with our TUI values.
- Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off'
- Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
- Discretionary Bonus Scheme
- Excellent rates with foreign exchange
- Pension scheme and life assurance.
Airline Operations ControllerLuton, Vereinigtes Königreichvor OrtLuton, Vereinigtes Königreich - TUI
Description
ABOUT THE JOB
As an Airline Operations Controller you will:
ABOUT YOU
ABOUT OUR OFFER
We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That's why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click to find out more.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit
If you require any further information regarding this opportunity, please email
We really value your interest in TUI and will be back in touch with you shortly after the application closing date.
Do you have any questions regarding this job offer? Get in touch
Airline Talent Acquisition Team
Email:
Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.