Operations Executive - Glasgow, United Kingdom - Evelyn Partners

Evelyn Partners

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location
Glasgow

Employment type
Fixed term contract

Length of contract
9

Hours
Full time

Closing date
27/02/2023

Description

Evelyn Partners is the UK's leading integrated wealth management and professional services group, created by the merger of Tilney and Smith & Williamson on 1 September 2020.

With £54.8 billion of assets under management (as of 30 June 2021), it ranks as the third largest UK wealth manager measured by revenues and the eighth largest professional services firm ranked by fee income.

The Group currently operates through three principal brands:
Evelyn Partners, and online investment service Bestinvest.

It has a network of 28 offices across the UK, as well as the Republic of Ireland and the Channel Islands.

Through its operating companies, the Group offers an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.

What will you be doing?

We are seeking a talented individual to join our Vetting & ID team, where the purpose of this role is to perform the daily duties associated with all Vetting functions to ensure ongoing compliance with anti-money laundering regulations, the Financial Services Compensation Scheme, Foreign Account Tax Compliance Act (FATCA), FCA and CASS rules, knowledge of Suitability and KYC requirements.

Financial institutions are obligated by law and regulation to 'know their customer'.

This is not just one process, but numerous processes that work together to ensure we fully understand the financial crime risks that our clients, related parties and anyone we do business with pose to our company.

As Operations Executive, Vetting & ID some of your responsibilities will include:

Tasks and activities

Complete all daily tasks assigned to you in relation to Vetting functions and requirements, including regular liaison with Investment Front Office to ensure a high client service level.
Interact with Settlement Operations and Investment Front Office representatives to ensure quality client experience.
Perform second checking on all required tasks to a high standard
Assist in all control processes assigned to you in relation to Vetting functions.
Assist your Senior and Management where required

Operations Administration

Ensure that all tasks are completed to a high standard and that any anomalies are reported to your line manager within agreed timescales
Ensure that personal and team KPI's / KRI's / MIR are met
Provide technical advice to assist in resolving issues or queries which arise within the team
Contribute and assist with change initiatives relevant to the team
Prepare weekly management information statistics relevant to team duties

Client Servicing

Respond to telephone enquiries in a timely professional manner
Log, maintain and respond to written client enquiries in a timely manner
Contribute to the review of team tasks, identifying improvements with a view to enhancing client service

Team Support

Support and provide cover for other members of the team and wider department
Assist with training new recruits to the team in BAU activities, acting as a positive role model
Contribute to documenting team procedures, periodically reviewing and updating them
Attend and contribute to internal team meetings and raise relevant issues with your line manager.

Regulatory & Risk Management

Ensure that fair treatment of clients is at the forefront of all activities and that all interactions are conducted in an open and transparent manner
Demonstrate a thorough understanding of the firms' regulatory framework and how this applies to your role.
Demonstrate an understanding of the risks to clients within their operation and how these will be mitigated

Personal and Professional Development

Ensure that knowledge and skills are maintained and developed in line with industry, regulatory and internal requirements by undertaking regular and appropriate continuous professional development (CPD)
Complete and update on the job Training Needs Analysis

Knowledge Management, Administration and Record Keeping

Manage records and data appropriately in line with Group policy
Operate in accordance with division's policies and procedures manuals
Ensure comprehensive client records are kept and that these are accurate and up to date at all times

To be successful in this role, you should:

Demonstrable interest in financial services and in particular investment management
Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel
Strong Interpersonal skills are essential, with the ability to communicate well both written and verbally to senior audiences
Demonstrate ability to understand and summarise complex information in a professional and concise manner

**As a colleague here at Evelyn Partners, you will have access to bene