Rates Revaluation Advisor - Manchester, United Kingdom - Reed Business Support
Description
Rates - Rates Revaluation Advisor
Location - Manchester (Hybrid)
Salary - £26,000-£37,000 (Dependent on exp) +bonus
Type - Permanent
Reed are currently working with a fantastic professional services company who are looking to recruit a number of Revaluation Advisors to join their team.
- Preparing for the next Revaluation in April 202
- Maintaining effective ongoing professional relationships with both Clients and VOA / HMRC
- Check and send out proposals and supporting documentation
- Handle client requests and queries quickly, efficiently and accurately
- Work as a team to ensure monthly workload is met
- Build up detailed knowledge on effects of recent revaluation, rateable values, multipliers and business rate reliefs.
- Always treat customers fairly, having assessed their specific needs.
- Ensuring client records are kept up to date and all information is recorded accurately and in accordance with company procedures.
- Ensure that you conduct yourself in accordance with FCA rules and guidelines as issued by the company
Skills Required:
- Proven financial services background, revaluation experience an advantage.
- Experience of handling new business and onboarding new clients
- Excellent communication skills, both in a verbal and written manner, and the ability to develop and maintain strong working relationships.
- Selfmotivation, determined attitude and experience at supervising and motivating others
- Will be extremely organised with a keen eye for detail.
- Prior experience within B2B sector and with highnetworth clients, and a successful track record of sales figures/conversion rates.
- Confident and clear telephone manner and excellent customer service skills.
- An understanding of client confidentiality and how to be discreet
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