Rates Revaluation Advisor - Manchester, United Kingdom - Reed Business Support

Tom O´Connor

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Tom O´Connor

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Description

Rates - Rates Revaluation Advisor

Location - Manchester (Hybrid)

Salary - £26,000-£37,000 (Dependent on exp) +bonus

Type - Permanent


Reed are currently working with a fantastic professional services company who are looking to recruit a number of Revaluation Advisors to join their team.

Your role will be to deliver a first-class service to new prospects & existing clients on rates revaluation services.

  • Preparing for the next Revaluation in April 202
  • Maintaining effective ongoing professional relationships with both Clients and VOA / HMRC
  • Check and send out proposals and supporting documentation
  • Handle client requests and queries quickly, efficiently and accurately
  • Work as a team to ensure monthly workload is met
  • Build up detailed knowledge on effects of recent revaluation, rateable values, multipliers and business rate reliefs.
  • Always treat customers fairly, having assessed their specific needs.
  • Ensuring client records are kept up to date and all information is recorded accurately and in accordance with company procedures.
  • Ensure that you conduct yourself in accordance with FCA rules and guidelines as issued by the company

Skills Required:


  • Proven financial services background, revaluation experience an advantage.
  • Experience of handling new business and onboarding new clients
  • Excellent communication skills, both in a verbal and written manner, and the ability to develop and maintain strong working relationships.
  • Selfmotivation, determined attitude and experience at supervising and motivating others
  • Will be extremely organised with a keen eye for detail.
  • Prior experience within B2B sector and with highnetworth clients, and a successful track record of sales figures/conversion rates.
  • Confident and clear telephone manner and excellent customer service skills.
  • An understanding of client confidentiality and how to be discreet

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