Customer Experience Assistant - Loughborough, Leicestershire, United Kingdom - Randstad Technologies Recruitment

Description

Exciting Customer Service representative Opportunity
86 per hour

We are actively searching for dedicated individuals with a strong customer service background to become integral members of my clients dynamic team, a leader in Lab Equipment and Lab Supplies.

You will be specifically for our Returns & Credits, Key Accounts & EU Maintenance teams


Rotating shifts :
Customer service background is essential
Proficiency in handling customer phone calls and navigating systems
Hybrid work model (3 days office, 2 days home post-training)
Serving as a customer advocate, resolving sophisticated queries, and ensuring high levels of customer service
Striving for continuous process improvement and exceptional service delivery
Participating in the departmental training plan and committing to continuous personal improvement
Effectively planning and prioritising workload to avoid backlogs
Proven ability to multitask in a flexible and fast-paced office environment
Proficiency in English (verbal and written)
Appreciation and understanding of delivering excellent customer service

If you are ready for an exciting career opportunity and meet the minimum requirements, we invite you to apply and be a part of the team Please apply by using the apply button or call Danielle on (phone number removed).

Randstad CPE values diversity and promotes equality.

We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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