Customer Service Coordinator - Sherborne Saint John, United Kingdom - Fawkes & Reece London

Description

A small residential developer who operate in Hampshire are looking for a Customer Service Coordinator to join their team, the role is based at their office in BasingstokeIf you have experience working within the customer care sector for a new build developer, a property company of a housing contractor you have the experience that I am looking for Your CV must demonstrates stability

Day to day duties:
Speaking with residents regarding their new build property during their warranty periodDiagnosing defects against the warrantyMonitoring the customer service inbox & replying to emails from home ownersBeing the first point of contact for the customer care teamUpdating the CRM system whenever you have communication with a resident Closing off defects once rectified on the CRM systemBooking in internal operatives to carry out repair worksOrganising sub contractors if repair work is specialised worksVisiting sites and conducting customer visits If you would like to apply for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office