- Ensure that the whole collection of relevant process documentation is accessible and under revision control.
- Create methods, procedures, and sampling strategies for quality inspections based on customer needs, performance metrics, and/or specifications. Additionally, detect and report any current or potential quality issues.
- Direct and oversee corrective action initiatives at the site level.
- Monitor performance from available operational data and produce reports, execute process steps improvement based on data, and serve as the primary point of contact for external customer queries and complaints and meet appropriate SLAs.
- Provide quality input/support for new process (launch) and product introductions (NPI) - complete FMEA and control plans for new projects, processes, or business
- Support and take part in auditing programs, both internal and external.
- Develop solutions by collaborating closely with all divisions to promote CI efforts and QMS adherence.
- Lead local and regional quality projects and goals
- People manage Quality team
- 2-3 years' experience in a similar role is essential.
- Experience leading a team is essential
- A Background in an automotive or logistics industry is preferred.
- Experience in auditing is required (ISO audits or equivalent)
- Excellent customer service and problem-solving skills.
- Ideally educated to degree level, in a relevant field, but not essential
- Proficient in all Microsoft applications.
- A good understanding of lean methodolodgy would be beneficial.
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Senior Auditor - West Midlands, United Kingdom - DP World Australia
Description
We currently have a fantastic opportunity for a Senior Auditor & Quality Specialist to join our team in Minworth. This role reports to the QEHS Manager, while quality technicians and pack auditors report to the individual in this role. Supporting initiatives for quality control and improvement across all operations falls under the responsibility of this function. Along with handling any customer concerns, conducting quality investigations, and managing the quality management system.
Our ideal candidates will have a background in logistics or the automotive industry, has experience leading a team, experience in a customer-facing position, and have knowledge of lean, continuous improvement, and quality control. Someone that is a natural problem solver, can complete reports, investigate with the 5 Whys and push back when needed.
About The Role
How will you contribute:
What will you Bring.
Qualifications, Skills & Experience:
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse, and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
