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Lutterworth

    Account Handler - Lutterworth, United Kingdom - Stirling Warrington

    Stirling Warrington
    Stirling Warrington Lutterworth, United Kingdom

    1 week ago

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    Description


    Account Handler
    £30,000 - £35,000
    Lutterworth
    Monday – Friday 9am – 5pm

    The Company
    My client is a global insurance provider who have dominated the insurance market for decades.
    Due to exponential growth, they are looking to recruit an Account Handler on a full-time permanent basis.
    This is a fantastic opportunity for someone who either works in the insurance industry or would like to establish a career in the industry.

    The Role

    • Confidently delivering excellent customer service both internally and externally.
    • Producing and chasing quotes whilst supporting external Account Handler with quotations.
    • Resolving account queries efficiently.
    • Confident at handling financial data.
    • Processing confidential terms.
    • Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal.
    • Issue renewal documentation in line with contract certainty.
    • Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
    • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
    • Calculating premium and maintaining spreadsheets
    • Update risk information prior to renewal


    The candidate

    • Commercial insurance experience would be a distinct advantage, but an ambitious customer service/ administration professional is vital
    • Attention to detail is imperative to the success of the role
    • Confident individual with the ability to communicate at all levels
    • Strong communication skills both written and verbal
    • You must have a team mentality and be engaged as well as being professional and supportive.
    • Confident at handling financial data.
    • Competent IT skills with Microsoft Word, Excel and PowerPoint..
    • Be able to prioritise and work to tight deadlines
    • Able to work as part of a team as well as being self-motivated
    • Commercial awareness


    Interested? Please click 'apply' today

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