- Educated to GCSE Grade C in English (or equivalent qualification).
- RSA II Typing or equivalent in secretarial skills and typing.
- Evidence of Continuing Professional Development.
- Certificate in Medical Terminology
- ECDL
- RSA III
- RSA II Audio Typewriting
- BSMSA Diploma
- NVQ Level 2/3 Administration
- Excel and PowerPoint knowledge Experience
- Significant experience of working in administration
- Demonstrable working knowledge of Microsoft packages (esp. Word and Outlook)
- Some experience of minute taking
- Experience of secretarial work
- Experience of working within an office environment
- Demonstrable experience of providing customer care
- General knowledge of basic anatomy
- Previous Medical Secretary experience
- Knowledge of medical terminology
Medical Secretary - Swindon, United Kingdom - Great Western Hospitals NHS Foundation Trust
Description
Job summary
To provide a secretarial service as part of Respiratory Team within the Medicine Division, providing a full and efficient secretarial service to the Directorate in support of the work of Consultants and other Clinical Staff and the Clinical Lead to maximise patient care.
The post holder must be able to prioritise work in order to maximise the effectiveness of the service and demonstrate a high level of organisational skills. The role also provides a front of house service to patients andrelatives and so good communication skills are essential. The post is part of a team comprising of Medical Secretaries, Typing Clerks and Administration Clerks. The candidate should also demonstrate a willingness to contribute to the team objectives of the department in providing a high-quality service and support Typing Clerks and new staff as required.
Main duties of the job
Opening, sorting and prioritising incoming mail for the department and managing files to marry up with incoming correspondence.
Logging of incoming phone calls; responding to those not requiring input from colleagues and passing messages to other professionals as appropriate. Dealing sympathetically and politely with all telephone callers.
Type clinics, letters, discharges and other patient related documentation.Ensuring that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.
File tests and loose histories regularly as appropriate Ensure all investigatory results are seen promptly by the Consultant referring for test, or agreed member of team during periods of leave, and processed accordingly
About us
"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."
Job descriptionJob responsibilities
Please refer to the attached job description and person specification for further information on the role.
Person SpecificationQualifications
Essential
Desirable
Experience
Essential
Desirable