Customer Service - Brentwood, United Kingdom - Newman Office Personnel
Description
Customer ServicesCustomer Service
Taking orders over the phone and processing credit card transactions.
Liaising with our warehouse, couriers, and technical team.
Customer Service Day to Day tasks:
- Dealing with inbound enquiries regarding new orders & existing orders.
- Processing sales orders via our online payment system.
- Chasing up courier companies who deliver on our behalf for lead times for customers.
- Maximising sales at every opportunity
- Handle customer complaints, delivery, and stock issues.
- Applicant will need excellent computer skills and a good telephone manner.
- Able to multitask & well organised, problem solver.
- We need someone that can think for themselves and use their own initiative.
Salary:
£24,000.00-£26,000.00 per year
Benefits:
- Onsite parking
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Brentwood, Essex (required)
Ability to Relocate:
- Brentwood, Essex: Relocate before starting work (required)
Work Location:
In person
Reference ID:
NP4246
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