Account Manager - Manchester, United Kingdom - Cardinal Global Logistics

Description

At The Cardinal Partnership, we're not just a company; we're a partnership in both name and nature. As the world's largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success.

People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers.

Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you'll enjoy a competitive salary and enhanced benefits.

We are currently recruiting for an Account Manager to join our rapidly growing Ocean and Air Freight team in Manchester.

The Account Manager will be accountable to the Operations Manager for managing and overseeing the import process for sea freight shipments from origin to delivery. Ensuring that procedures are followed, profits are maximised, and trade is developed through relationship building, handling operations from start to finish.

Key responsibilities will include:

Liaise with our overseas offices & agents arranging shipments

Negotiate rates with suppliers to optimise cost-effectiveness for clients.

Select contracts/carriers which best suit the clients needs.

Quote clients and monitor the market rates.

Monitor shipments status and provide regular updates to clients.

Ensure customs department have the correct documentation for customs clearance.

Liaise with suppliers/hauliers ensuring smooth delivery of cargo.

Resolve any issues or delays that may arise during the import process in a timely manner.

Invoice and cost files ensuring correct profit margin.

Visit clients with sales team and help build strong relationships.
Key Skills:

Demonstrate enthusiasm

Positive 'can-do' attitude

Interpersonally effective

Develop trust and respect from colleagues & clients

Identify problems early & respond in a timely fashion

Work with the team to find solutions

Demonstrate personal drive

Communicate effectively (active listening, questioning, expressing self clearly and concisely)

Contribute pro-actively and professionally to formal & informal discussions with colleagues
We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations.

At The Cardinal Partnership, every employee is empowered to reach and surpass their potential. We remain steadfast in creating enduring business relationships and achieving long-term, sustainable success.

If this opportunity aligns with your ambitions, don't wait Apply today to become a part of our thriving team. Keep in mind that if we receive a high volume of applications, we may close the role early, so act promptly to avoid any disappointment.