Account Handler - Nottingham, United Kingdom - Jensten Group
Description
The role
We're now looking for a motivated Account Handler based from our Nottingham office, to join us here in the team at Darwin Clayton who are proud to be a part of the Jensten Group.
Some key objectives & responsibilities will include:
- Working on Renewals & New Business with the aim of maximising retentions & sales.
- Responsible for delivering great customer service and administering insurance policies.
- Strong customer service skills, communicating clearly and building relationships.
- Provide daytoday service to meet client requests and requirements to retain existing allocated clients.
- Produce factfinding documents or supporting documentation to assist the periodic customer review process.
- Identify additional opportunities for profitable growth by recognising client exposures and recommending cover enhancements.
- Negotiation of competitive terms with the product/service providers in order to satisfy client requirements.
About you
As one of our Account Handlers, you'll have excellent communication and written skills with a keen eye for detail.
You will be the type of person who wants to constantly develop, and you can expect fantastic career progression, training & development within the role and Insurance Industry in general.
You will also be or have:
- Insurance background
- Relevant qualifications (e.g Cert CII) or working towards (ideally)
- Worked in a similar role previously, with experience of working with Insurers and clients (ideally)
- Great customer service and communication skills
- Drive and genuine passion to learn and develop within Insurance
- Good attention to detail and can multitask, updating relevant systems and admin
- Excellent telephone manner, being able to network & build working relationships easily
- Acturis systems knowledge & experience (ideally)
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
- Competitive salary with an annual pay review and bonus scheme.
- Flexibility with Hybrid working options (3 in the office and 2 from home once settled in)
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flexbenefits
- A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work
- Holiday purchase scheme
About Us:
Launched in 2018 Jensten is one of the UK's largest independent broking groups.
Growing organically and through strategic acquisition we now place over £400m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker.We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus.
Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.
And that is why you should join us
Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence.
Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.
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