Customer Service Administrator - London, United Kingdom - Tiger Recruitment Ltd

Tiger Recruitment Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Administrator
£13-£15 p/h
1 month temporary position

My client is a Beverages Service based in London. They are looking for a Customer Service Administrator to join them on a 1 months temporary position Monday-Friday.

You will be required to provide the best possible service to customers and helping the business succeed by going above and beyond to satisfy their needs and meet their expectations in a timely manner.

What you'll do:

Being the first point of contact for answering customer queries and concerns
Reviewing and raising tickets accordingly
Submitting customer orders within the CRM system
Liaising with the warehouse to confirm processing of orders, dispatching, and customer invoices
Providing product recommendations
Feeding issues back to the wider business and responding to customer reviews
Providing adhoc support

Skills required:

Previous experience in customer service
Proactive 'can do' approach
Strong verbal and written communication skills
Knowledge of products and services
Ability to problemsolve
Ability to remain calm under pressure

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.