Customer Service Representative - Denton, United Kingdom - OmniRMS

OmniRMS
OmniRMS
Verified Company
Denton, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Customer Service Representative

Part time role - 25 hours, Mon - Fri 12pm-5pm


Salary:
£_12,000-£13,500_


Location:
Denton, Manchester


We are recruiting for an experienced Customer Service Representative to join a busy helpdesk environment on a FM contract team in Denton.


The customer service representative will provide a variety of administrative duties for our management team to enable a more efficient service to our client.

Their primary focus would be to effectively organise and coordinate all operational administration such as Reporting, Filing/Documenting, Logging, and taking calls.


  • Experience in similar administrative role
  • A positive attitude to work
  • Good communication skills
  • Resilience and good organisational skills
  • Great IT Skills (eg) MS Office, Outlook + ability to pick up new systems

You would be responsible for:

  • Issuing jobs to engineers
  • Updating CAFM system with progress on jobs
  • Providing support to the team and client
  • Logging calls and tracking updates on reactive works on site
  • Ensuring full detail is provided.

Job Types:
Part-time, Permanent

Part-time hours: 25 per week


Salary:
£12,000.00-£13,500.00 per year


Benefits:


  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Flexitime
  • Free parking
  • Gym membership
  • Life insurance
  • Onsite parking
  • Private dental insurance
  • Private medical insurance
  • Referral programme
  • Sick pay
  • Wellness programme

Schedule:

  • Flexitime

Work Location:
In person

Flextime
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