Medical Receptionist - London, United Kingdom - The London Clinic

Description

Details

Medical Receptionist

We have an exciting opportunity for a BANK Medical Receptionist to join our team. This role is a based across multiple locations within the Harley Street area in Central London (W1G 7LD). We are offering a competitive salary of £12.60 per hour.

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities located in the heart of London's medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of "We go further", "We work as one" and "We personalise care."

Job Profile

The Medical Receptionist will provide a professional and patient focused service to our referring Consultants and their patients. The Medical Receptionist will provide admin support for medical administrative areas. The ideal candidate will be flexible and supportive, be well-kept and have first class customer service skills to support patients and visitors on a daily basis.

Please note that all successful candidates will need to go through our full onboarding process in order to commence in this role. This will include 3 years of employment history references, ID verification, DBS check (costs covered) and occupational health clearance by our designated onboarding team.

• Job Type: BANK
• Salary: £12.60 per hour
• Location: Various locations within The London Clinic (Nearest train stations are Regents Park, Baker Street and Great Portland Street)
  

Key Duties

• To provide a professional and patient focused service to our referring consultants and their patients attending our reception, registration, bookings and cashiering areas.
• To undertake any other duties delegated through the appropriate channels and agreed with the Front of House Manager/ Assistant of Front of House Manager.
• Deal with issues, requests, and enquiries promptly and courteously, notifying the individuals

concerned and follow up accordingly.

• To ensure collection of payment from clients. This maybe in the form of cash or electronic transactions.
• To be well organized, competent, keep accurate records and maintain the confidentiality of all patients and visitors.
• To ensure that the patient's visit, is carried out with minimum delay, coordinating the activities and the providing of the information flow to relevant Departments.

Skills & Experience

• Receptionist experience in a similar private hospital or healthcare environment is essential.
• Strong PC skills required.
• Ability to be flexible with changing workloads.
• The ability to work well within a team as well as alone.
  

The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups;