Customer Support Representative - Sheffield, United Kingdom - Raven Company Limited

Raven Company Limited
Raven Company Limited
Verified Company
Sheffield, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

About us
Raven Company Limited is a small business in Sheffield. We are professional, agile and innovative.


Our work environment includes:

  • Modern office setting
  • Food provided
  • Growth opportunities

Responsibilities:


  • Handle customer inquiries in a timely and professional manner.
  • Provide accurate information about products and services.
  • Resolve customer complaints in a courteous and efficient manner.
  • Maintain customer records and update customer information as needed.
  • Identify customer needs and provide appropriate solutions.
  • Follow up with customers to ensure satisfaction.
  • Ensure customer service standards are met.

Job Types:
Full-time, Part-time

Part-time hours: 20 per week


Salary:
£24,455.00-£26,568.00 per year


Benefits:


  • Flexitime

Flexible Language Requirement:

  • English not required

Schedule:

  • 8 hour shift
  • Flexitime
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Sheffield: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:

- customer service: 2 years (required)

  • Sales: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location:
In person
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