Security Officer - Kilmarnock, United Kingdom - ABM

ABM

Verified Company

Kilmarnock, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Description:

JOB TITLE:
Security Officer

LOCATION:
Burns Mall Kilmarnock, KA1 1LT

CONTRACT:
Permanent

PAY RATE:
£9.89 per hour**
ROLE OVERVIEW AND PURPOSE

This position is a full-time role - 40 hours
This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role.

You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.

KEY RESPONSIBILITIES

Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive
Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise
Safeguard all the sites are safe and nonthreatening environment for all visitors/tenants.
Ensuring all incidents are managed in accordance with site policies and procedure
Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
Record/log all nonconformances and emergencies with the appropriate control room operatives
Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed
Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
Maintain vigilance and highlight/manage unauthorised access by banned individuals
Ensure radio procedures are always adhered to
Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
Undertake any other reasonable duties as required to meet the needs of the business.
Any other reasonable duties as requested by your line manager
Ensure a timely response to all security issues and events
Complete all training requirements as requested by line manager
Be available to cover at least one additional shift per month if requested to cover absence/annual leave
Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team

REQUIRED SKILLS AND EXPERIENCE

Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard
One team approach
Take ownership of all situations to ensure tasks are completed or escalated when necessary.
To always stay motivated aim high and achieve
To respect all staff and visitors within the shopping centre