Housing Repairs Advisor - Devon, United Kingdom - MMP Consultancy
Description
MMP Consultancy are looking to recruit a Housing Repairs Advisor on a temporary basis working for a local authority based in East Devon.
This will be a temporary position paying £17.49 per hour Umbrella.Responsibilities:
- Provide housing advice and assistance to tenants, staff and outside agencies when required.
- Maintain property records and personal data on our housing system and ensure all correspondence, forms and documents are scanned, labelled and filed correctly through EDMS. Retrieve and provide files/documents/data when required.
- Provide administrative support to housing colleagues; team meetings and service review groups, including word processing, data analysis, mail merge, spreadsheets and inputting and maintaining records on our housing database
- Provide housing staff with stationery requirements and maintain stocks of leaflets and ensure the reception area information is maintained at all times.
- Manage Housing staff electronic diaries and where necessary make appointments for staff to visit tenants or attend site meetings.
- Encourage self service and online transaction to all customers.
- Advise and assist applicants to register with Homeswapper for a mutual exchange and undertake the administration of mutual exchanges.
Experience required:
- Good all round education to GCSE level including Maths and English
- Knowledge of Housing services
- An understanding of current issues in local government
- A good level of literacy, including computer skills. Must be able to use Microsoft products
- Ability to work on own initiative as well as part of a team
- Accuracy and attention to detail, particularly when working in a busy office with constant interruptions
Title:
Housing Repairs Advisor
Location:
Hammersmith
Salary:
£17.49 per hour Umbrella
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