Senior Service Advisor - Cambridge, United Kingdom - KPI People

KPI People

Verified Company

Cambridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Service Advisor - Cambridge -

Basic Salary £29,000 -

OTE £33,000 -
**Extensive Benefits Package

No Sundays **Our client, a Luxury Car Dealership in Cambridge has the requirement for a Senior Service Advisor to join their successful Aftersales team.

Responsibilities
As a Senior Service Advisor your responsibilities will include:

Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:

3 years stable face to face Customer Service experience
Full UK Driving Licence

Desirable Requirements:

Franchise Dealership experience

Remuneration & Benefits:

Basic Salary £29,000
On Target Earnings £33,000
Extensive Benefits Package

Working Hours:

Monday to Friday 8am 6pm
Saturday (1 in am 1pm

Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor, Customer Service, Parts Advisor, Parts Supervisor, Cambridge, Ely, Cambridgeshire, Peteborough, Huntingdon, Northampton, St.

Neots,Bedfordshire