Sales Office Supervisor - Swinton, United Kingdom - MPR

MPR

Verified Company

Swinton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Mpeople Recruitment are currently seeking a
Sales Office Supervisor to join a market leading and well-established business based in
Swinton.

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Salary: £30,000 - £35,000 dependent on experience

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Location: Clifton, Swinton (M27)

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Hours of work:09:00 - 17:00, Monday

Friday (some flexibility on this)

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Benefits: Free employee parking, and increased annual leave with service

Our client based are a well-established manufacturing organisation that have a well-established customer base within the UK hospitality sector.

They have a number of large volume accounts that make regular orders, but also offer a bespoke service for independent businesses.

The Senior Sales Administrator / Sales Office Supervisor's main responsibilities will be across Sales Support, Account Administration, Procurement, Reporting and Team Management.

Duties will include but not be limited to:

Assist sales managers on pricing and quotations where required
Oversee and manage quotation process including conversion of quotations to sales orders
Direct and delegate preparation of quotes and job sheets between the administration team
Control and manage job sheets and instructions to the factory regarding sales orders and ongoing production
Manage relations, orders, quotes and correspondence with existing customers
Maintain all relevant documents relating to sales including purchase orders, snagging and client files
Liaising with the production team regarding stock levels and ordering products from approved suppliers at best value for money
Raising orders and liaising with suppliers and the business' finance team regarding delivery and payment
Update Production Chart for all new orders and highlight where customer's PO's have not been received
Chase up all outstanding customer PO's and monitor accordingly
Liaise with the finance team regarding credit limits and new accounts
Keep Production updated with any revisions to job sheets and delivery timetables
Attend production meetings when required and assist the team with solutions to production issues
Train and mentor junior administrators to take on more responsibility by investing time in developing their skill sets
Instil and encourage a culture of team spirit
Implement a review process for quotations and any other output prepared by less experienced administrators
Ensure that the team responds to clients within 24 hours and turns around quotations within 48 hours of receiving a request from the customer or the relevant sales manager
Establish consistent and accurate communication with the company's clients

Skills & Attributes Required:

Experience of managing/supervising a team is essential being able to delegate workloads, deal with escalated issues, and offer day to day guidance for team members
Sales order processing experience is also essential
Strong communication (written and verbal) skills and rapport building
Going above and beyond to deliver a high quality of customer service
Efficient organisational and prioritisational skills
Ability to work in fastpaced and high pressure environments
Problemsolving
A positive and enthusiastic 'can do' attitude
A great teamplayer

Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis.

Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.

Job Types:
Full-time, Permanent

Salary:
£30,000.00-£35,000.00 per year

Benefits: