Yard Operative - London, United Kingdom - Lawsons Whetstone

Description

About Lawsons

Lawsons is the UK's largest independent fencing, timber and builders' merchants and now boasts 36 branches, 700 employees and £200 million turnover, founded in 1921 and operates across London and the South East of England.

The Role

As a Yard Operative at Lawsons, you will be working in the yard and warehouse, and be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience."

About you

You'll need to be someone who isn't afraid of hard work and is a team player. The yard is one of the busiest areas of the branch so you would need to be willing to work under pressure to ensure customers are served in an efficient and friendly manner. If you're someone who is happy to get stuck in, then we'd love to hear from you.

A forklift truck licence and a full UK Drivers License is essential for this role.

Key Accountabilities...

Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met

Prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)

Ensure that stock is replenished, rotated and merchandised

Maintain the yard to a high standard of tidiness and cleanliness to make a great first impression on our customers.

Build rapport, be polite and courteous to customers

Be vigilant to prevent loss of product by theft

Maintain Health & Safety

We would love to meet someone with...

• Previous Yard experience in a builders merchants (essential
• a Full UK Drivers License (Essential)
• Professionalism while adhering to the company's values.

Good product knowledge within the sector

A Professional and approachable attitude

Good interpersonal skills, confidence, and ability to approach customers

Literacy & numeracy skills

"So, if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit"

What you will get in return...

• Competitive Salary, depending on experience

Company Bonus scheme

23 Days Holiday + Bank Holidays

Pension Scheme

Death In Service Scheme

Employee Assisted Programme