- Collaborate with clients and internal teams to understand business goals, user needs, and challenges.
- Lead workshops and design thinking sessions to ideate and define service strategies.
- Develop user personas, journey maps, and service blueprints to guide the design process.
- Create and iterate on service prototypes and concepts, considering both digital and physical touchpoints.
- Work closely with stakeholders to gather feedback and refine designs.
- Collaborate with multidisciplinary teams, including researchers, strategists, and developers, to bring concepts to life.
- Stay abreast of industry trends and best practices in service design.
- Proven experience as a Service Designer, with a strong portfolio showcasing successful projects.
- Familiarity with design thinking methodologies and tools.
- Excellent communication and presentation skills.
- Ability to collaborate effectively with cross-functional teams.
- Experience working in the banking and government sectors is a strong plus.
- Proficiency in design software and prototyping tools.
Service Designer - Greater London, United Kingdom - aspexx.
Description
Job Description
Job Description:
Title: Service Designer
Location: London, United Kingdom
Salary: 35-45k (Pounds per annum)
About the Company:
Our client is a leading firm specializing in strategic thinking and innovative design solutions. They work with a diverse range of clients to transform their services and enhance user experiences. Their collaborative and dynamic team is dedicated to pushing the boundaries of design thinking and creating meaningful impact for their clients.
Role Overview:
We are seeking a talented and experienced Service Designer to join our team. As a Service Designer, you will play a key role in shaping and delivering innovative service solutions for our clients. You will work closely with cross-functional teams to understand user needs, define service strategies, and craft compelling experiences. If you are passionate about driving positive change through design thinking and have a background in banking and government services, we want to hear from you.
Responsibilities:
Requirements:
Candidates must be based in the United Kingdom to apply.