Technology Program Manager - Brighton, East Sussex, United Kingdom - MANNING SERVICES LIMITED

Description

Role Title:
Technology Program Manager (International Operations)

BU/Segment:
Banking

Location:
Brighton, England ( hybrid)


Employment Type:
Permanent


Summary of the role:

We are seeking a seasoned Technology Program Manager to take the helm of extensive operational changes and improvements across our international landscape.

This role calls for a proactive leader capable of driving significant transformation and optimizing processes at a global scale.

The ideal candidate will manage a diverse array of projects ranging from strategic analysis to hands-on resource coordination and stakeholder management.

As part of your duties, you will be responsible for:

Strategic Leadership and Execution:
Lead and execute a variety of international projects

Project Management:

Plan, initiate, and manage IT projects, coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan.

Stakeholder Management:
Develop and maintain relationships with a wide range of stakeholders across different levels and regions. Understand and manage stakeholder expectations, providing regular updates and ensuring strategic alignment with business goals.

Resource Coordination:
Efficiently allocate and manage resources to ensure that projects are completed within timelines and budgets.

Transformation Leadership:
Drive transformation initiatives that streamline operations and enhance service delivery across the international spectrum of Site Services.

Problem Management:
Address and resolve complex issues that affect the operations, effectiveness, and efficiency of international projects.

Reporting and Analysis:
Develop comprehensive reports detailing the progress, hurdles, and milestones of ongoing projects, including strategic recommendations for future improvements.
Qualifications and experience we consider to be essential for the role:
Bachelor's or Master's degree in Information Technology, Business Administration, or a related field.
Minimum of 7 years of experience in program management, preferably in a technology-driven environment.
Proven track record of managing complex international projects and leading transformation initiatives.
Strong analytical and problem-solving skills
Exceptional communication and interpersonal skills, with fluency in English; additional languages are a plus.
Demonstrable ability to manage and influence diverse stakeholder groups across multiple regions.
Proficiency in project management software and tools.