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Traffic Dispatcher - Northampton, United Kingdom - Biffa Waste Services
Description
Traffic Dispatcher
08.00 – 17:00
Monday - Friday
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 10,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management.
A quick look at the role.
A well organised individual with a personable disposition is essential, with admin & call handling experience desirable.
Why it's an opportunity not to be wasted.
The successful candidate will need to work as part of a team, with a wide variety of daily duties (a few examples listed below):
Call handling - liaising with customers and/or our internal call centres and Biffa drivers.
Daily debrief of Biffa drivers – assisting with confirmation of work plus dealing with any anomalies/issues.
Liaising with Biffa's customer service department and/or direct with customers to resolve issues – including any hazards identified by drivers.
Order processing and confirmation + running and clearing daily reports.
Administrative tasks and housekeeping.
Driving Licence required as you may be required to visit customers.
Requirements
Here's what we require:
Benefits
And here's why you'll love it at Biffa.
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
